At So Black Candle Co. orders are thoroughly inspected prior to shipment. Due to the nature of our products we are unable to offer refunds/returns/exchanges at this time.
ALL PURCHASES ARE FINAL. Please read scent descriptions carefully prior to placing your order.
In the event that your package is damaged during shipment or you receive a faulty product, please send an email to firstname.lastname@example.org within 48 hours of delivery so that we can resolve the issue as quickly as possible. Please include a picture of the damage and your order number in the email.